Why do I get an SSL error when I visit the payment page? : Nearlyweds

Why do I get an SSL error when I visit the payment page? Print

Created by: Ryan Kaufman

Modified on: Fri, 17 Feb, 2017 at 8:06 PM

1) Make sure your antivirus is updated and your web browser is up to date.

2) Clear SSL Cache to force your browser into downloading a new certificate:

Firefox: Tools > Clear Private Data and only put a check mark before Authenticated Sessions -> Clear Now

Chrome: Settings->Advanced->HTTPS/SSL->Manage Certificates

Delete any instances of "NearlyWeds" to force your web browser to download a new certificate.
Make sure NearlyWeds is not listed as an "Untrusted Publishers"

If all fails. Reboot, sometimes that magically fixes things.

If nothing works, send us a screenshot of your error and we'll be happy to help you troubleshoot the problem.

Ryan is the author of this solution article.

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