Troubleshooting
First of all, please check and make sure they are supported files (jpeg, png, or gif). Second, we have a file size limit of 8MB and an image size lim...
Fri, 17 Feb, 2017 at 7:58 PM
Of course, you can! We want you to be in love with the name of your personal wedding site and are happy to help you find an available name. Please sen...
Fri, 17 Feb, 2017 at 8:03 PM
It is no problem for us to incorporate your custom domain into your WedSite with Nearlyweds, but there are a few steps you need to take first. Through your ...
Fri, 17 Feb, 2017 at 8:05 PM
Generate zip archive from the admin backpanel from Admin->Find wedsite-> Generate zip archive of site.
If nothing happens after 10 mins then v...
Fri, 17 Feb, 2017 at 8:05 PM
1) Make sure your antivirus is updated and your web browser is up to date. 2) Clear SSL Cache to force your browser into downloading a new certificate: ...
Fri, 17 Feb, 2017 at 8:06 PM
Deleting your browser's cache, cookies and history:0 Your browser tends to hold onto information, and over time it could cause problems with l...
Fri, 17 Feb, 2017 at 8:09 PM
Please make sure that you have downloaded the .CSV file that was provided. If you didn't use the file, kindly download it by going to My Website > Gu...
Fri, 17 Feb, 2017 at 8:12 PM
If you're not satisfied with the custom question that you can create for your event and would like to use the text-box for the response and notes as a q...
Fri, 17 Feb, 2017 at 8:13 PM
To remove the photo placeholder(profile photo) on your wedding website, just simply add the CSS code below:
#header_photo{display:none!important}
Tue, 4 Oct, 2016 at 2:19 PM
Mobile browsers does have limitations on to auto-play mp3 songs. Have you tried using Google Chrome as the mobile browser? The mp3 player should be availab...
Fri, 17 Feb, 2017 at 8:13 PM